“I developed a keen interest in Total Quality Management through my participation as a team member in the preparation of Baldrige-based quality award applications for the Department of the Army and Greater Austin Quality Council, beginning in the mid-1990s. I also worked with the Greater Austin Quality Council as an examiner, as a member of the Examiner Committee, and as a trainer for new and continuing examiners. In 1998 and 1999, I served as a qualilty examiner for the Department of the Army. I taught Fundamentals of Quality, Business Process Solutions, and Principles of Performance Excellence as a visiting faculty member for Austin Community College. Currently, I teach Performance Based Management, Project Management and Benchmarking for the National Graduate School’s Master of Science Degree in Quality Systems Management and serve as a judge in the Central Texas quality program sponsored by The University of Texas Center for Performance Excellence.”
Source: www.ischool.utexas.edu
Seen on: translationjournal.net
📚 Glossarissimo! 